Privacy policy

The aim of this policy is to inform interested parties about the various operations carried out by this organisation through the website and which affect their personal data in accordance with the provisions of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights and Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016.

  1. IDENTIFICATION AND CONTACT DETAILS OF THE RESPONSIBLE PERSON.

The organization ALVARO ROBLEDA GODOY, domiciled in C/ LOPE DE VEGA Nº 11 3º, (28014 MADRID) MADRID, with N.I.F. 71433140Q, contact telephone: and e-mail info@artisticbandb.com.

2. PURPOSES OF THE USE OF YOUR PERSONAL DATA.
USERS OF THE WEBSITE OF THE RESPONSIBLE PERSON.

We will handle your personal data provided through our web forms for the following purposes:
To attend to the requests, complaints and incidents transferred through our contact channels incorporated in the web page.
To understand the behaviour of the user within the website in order to detect possible computer attacks on our website.
To comply with the legal obligations that are directly applicable to us and that regulate our activity.
To protect and exercise our rights or respond to claims of any kind.

If applicable, to send commercial communications regarding the goods or services that make up our activity, and/or news or bulletins related to our sector.

CUSTOMERS.

We will handle your personal data provided through our web forms for the following purposes:
The management of the commercial relationship.
The provision of the services you have contracted from us.
Management related to the sending and reception of the product acquired through this website.
Administrative, accounting and tax management.
To attend the requests, complaints and incidents transferred through our contact channels incorporated in the website.
To understand the behaviour of the user within the website in order to detect possible computer attacks on our website.
If necessary, sending commercial communications regarding the goods or services that make up our activity, and/or newsletters or bulletins related to our sector.
To comply with the legal obligations that are directly applicable to us and that regulate our activity.
To protect and exercise our rights or respond to claims of any kind.

SUPPLIERS.

To manage the commercial relationship.
To attend to the requests, complaints and incidents transferred through our contact channels incorporated in the web page.
To understand the behaviour of the user within the website in order to detect possible computer attacks on our website.
To comply with the legal obligations that are directly applicable to us and that regulate our activity.
To protect and exercise our rights or respond to claims of any kind.

If necessary, sending commercial communications regarding the goods or services that make up our activity, and/or newsletters or bulletins related to our sector.

3. LEGAL BASIS OF THE DATA USE.

PERSONS BROWSING / USERS ON THE WEBSITE OF THE RESPONSIBLE PERSON.
In the consent that you have given us to handle your information with the indicated purposes. Refusal to provide your personal information will make it impossible to use your information for the above-mentioned purposes.
To comply with the legal obligations applicable to us. In this case, the person concerned shall not refuse the use of their personal information.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the interested party shall not refuse the use of their personal information, although he or she may exercise, whenever appropriate, the rights mentioned in section eight of this policy.

CUSTOMERS.

Execution of a contract to which you are a party or the application of pre-contractual measures. The refusal to provide your personal information will lead to the impossibility of handling your information with the mentioned purposes.
In the consent you have given us to handle your information with respect to the purposes unrelated to the development or execution of the existing contract. The refusal to provide your personal information will make it impossible to handle your information for the above-mentioned purposes.
To comply with the legal obligations applicable to us. In this case, the person concerned shall not refuse the use of their personal information.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the interested party shall not refuse the use of their personal information, although he or she may exercise, whenever appropriate, the rights mentioned in section eight of this policy.

SUPPLIERS.

Execution of a contract to which you are a party or the application of pre-contractual measures. The refusal to provide your personal information will make it impossible to use your information for the above-mentioned purposes.
In the consent you have given us to handle your information with respect to the purposes unrelated to the development or execution of the existing contract. The refusal to provide your personal information will make it impossible to use your information for the above-mentioned purposes.
To comply with the legal obligations applicable to us. In this case, the person concerned shall not refuse the use of their personal information.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the interested party shall not refuse the use of their personal information, although he or she may exercise, whenever appropriate, the rights mentioned in section eight of this policy.

4.TIME LIMITS OR CRITERIA FOR DATA RETENTION.

The personal information provided will be kept for the time necessary to fulfill the purposes for which they were originally collected.
Once the data is no longer necessary for the use in question, it will be kept duly blocked in order to make it available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor’s Office, as appropriate, during the period of prescription of the actions that could be derived from the relationship maintained with the client and/or the periods of conservation foreseen by law.

Period of data blocking:

THE CIVIL CODE. Between 5 and 15 years according to the case, in accordance with the provisions of Article 1964.2 of the above-mentioned legal body.

THE COMMERCIAL CODE. For 6 years, in accordance with Article 30 of the above-mentioned law. Applies to commercial information related to (invoices issued and received, tickets, corrective invoices, bank documents, etc.)

THE GENERAL TAX LAW. For 4 years, in accordance with Articles 66 to 70 of the above-mentioned law. It applies to information related to tax obligations.

5. AUTOMATED DECISIONS AND PROFILING.

OPTION ONE.
The website does not make automated decisions and profiling.

6.DATA RECIPIENTS.

During the period of use of your personal data, organization may transfer your data to the following recipients:
State Security Forces and Corps.
Other competent public authorities or bodies, when the person responsible is legally obliged to provide the personal data.
Banks and Financial Entities, in case you hire us.

7. INTERNATIONAL DATA TRANSFERS.

The organization does not conduct any International Data Transfers.

8. RIGHTS.

The interested party may, at any time and free of charge, exercise their rights to access, rectification and deletion, as well as request that the use of their personal information be restricted, they can oppose to the use of their data, request the portability of their data (whenever it may be technically possible) or withdraw their consent, and when appropriate, not be subject to a decision based solely on automated use, including profiling.

To do so, you may use the forms provided by the organization, or write to the postal address or e-mail address above. In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity.

If you feel that your rights have been infringed with regard to the protection of your personal information, especially when you have not been satisfied with the exercise of your rights, you may file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.

In compliance with the provisions of Article 21 of Law 34/2002 on services of the information society and electronic commerce, if you do not wish to receive further information about our services, you can unsubscribe by sending an email to the address info@artisticbandb.com, with subject “UNSUBSCRIBE”.

9. VERACITY OF THE DATA.

The interested party guarantees that the data provided are true, exact, complete and up to date; committing him/herself to informing about any change regarding the information provided, through the channels enabled to that effect and indicated in point one of the present policy. It will be responsible for any direct or indirect damage that may be caused as a consequence of the failure to comply with this obligation.

In the event that the user provides information from third parties, he/she declares that he/she has the consent of the interested parties and undertakes to pass on the information contained in this clause, exempting the organization from any responsibility derived from the failure to comply with this obligation

Last revision: 16 December 2019.

Location

Calle Lope de Vega 11, 3º Piso 28014 Madrid – Spain

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