HOW CAN WE HELP YOU?
How could I book?
Artistic B&B offers you the best tools. Now you can book your stay:
· Directly at our official site: www.artisticbandb.com or at our phone +34 673 467 926.
· At the official site from your phone.
How could I pay my reservation?
Artistic B&B provides you an easy and useful system to make booking payments easy. Once you finish your booking, in the last step, you would find different payment options:
· Payable at reception: you can pay by cash or credit card at reception after check-in. Your card details will be only requested to guarantee your stay.
· Online payment: in the last step you would find the option to pay your booking by card. We accept different types of credit and debit cards. Payment will be done once the payment is finished at the website.
If you have any doubt, you could check the date at the confirmation document you will receive by email or directly contact with us in our number: +34 673 467 926.
Could I make my stay longer?
If you are already hosted in our B&B and you want to stay some more days, you could just ask for it at reception and we will maintain the current price.
Would be any difference in price either booking by phone or by Internet?
Artistic B&B offers to its clients the easiest way to book, both by phone and at our website. This is why you will always find the same prices and availability at www.artisticbandb.com and by phone.
Prices could change at the different travel agencies, as they will depend on the current contracts with them. If you are searching for prices on Internet, Artistic B&B will offer you the best online price.
Prices, per person or per room?
Prices and offers in our www.artisticbandb.com include bookings for 2 people in a double room.
Is it safe to share my card details?
For Artistic B&B it is important to protect our clients’ details; this is why the security measures at our site www.artisticbandb.com guarantee your details privacy in any moment. You could check our Terms and Conditions at the bottom of our site or in the last step of your booking.
Which documents should I need?
Once you confirm your booking at our site www.artisticbandb.com, it is not necessary to call our B&B so as to inform about your arrival; our reception will automatically receive a copy of your booking with your main details. The day you travel, do not forget your tickets, ID card or passport, together with your booking confirmation received by email just to show it at your arrival. In case you have not received this document, please do not hesitate and contact us at +34 673467926.
When could I do my Check-in / Check-out?
Artistic B&B will guarantee that everything is ready at you arrival. You could do your Check-in from 12 am – 10 pm. If you think you will have an early or late arrival, please call or email us to inform about it and we will tell you how to proceed, as we have free Early Check-in and Late Check-out possibilities. At our reception we could store your luggage while you have a walk discovering Madrid and your room is prepared. We also offer you free storage for your luggage if you want to keep on discovering Madrid after you finish your stay with us. If you are arriving later than 10 pm, please call +34 673467926 and confirm your arrival time with no problems.
Could I ask for double, queen or twin beds?
Depending on room size and disposition, you could get queen, double or twin beds. Although it is not possible to guarantee bed preferences at your booking, you could state your demands at the comments box and if a room with your bed election is available at you arrival, we will be pleased to offer it to you.
Transfer options available?
We have different agreements with taxi companies in Madrid, so we could offer you this service upon request and at your expense, wherever you need it. Tel. +34 673467926
Where could I request the transfer service?
In the last step of your booking at www.artisticbandb.com, you will find a section where to ask for transfer services and to state all your flight details. If you are already hosted in our B&B, you can personally ask for it, send an email at firstname.lastname@example.org or call at +34 673467926.
Is it possible to modify or cancel transfers?
Once a transfer is hired or in case you want to ask for a modification or cancelation, you should directly contact us to inform about modifications. +34 673467926